A man in Georgia who was denied access to his Facebook account, where many of his personal photos were stored online, took action against the company — and won, according to a report.
Jason Crawford, of Columbus, said Facebook “terminated” his account for “no valid reason” and then refused to work with him on rectifying the situation, so he sued them, FOX 5 Atlanta reported.
“I just think it’s bad business practice. It’s a crappy way to treat people. At least tell me what I did wrong,” Crawford told the local station.
Crawford repeatedly reached out to Facebook’s parent company Meta Platforms, which also runs Instagram and WhatsApp, but the tech giant left him on read, he explained.
“They made it clear I was banned,” he continued, per the report. “It just gave me the briefest snapshot of saying that I had violated their standards on child sexual exploitation. And then it went away.”
That’s when Crawford found reaching a real person — not just the platform’s automated support system — was unexpectedly difficult.
“What I learned is the way you submit your appeal, or whatever, is through your own profile, your own account,” he said, FOX Atlanta reported. “If you don’t have an account, you have no way of submitting it, so it’s like a dog chasing its tail.”
Despite the lawsuit, nothing happened.
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Crawford explained: “It was as if I didn’t exist and Facebook was operated by a bunch of ghosts or something.”
“I felt a little bit vindicated, and they activated my account again,” Crawford told the station.
The Meta (formerly Facebook) logo marks the entrance of their corporate headquarters in Menlo Park, California on November 09, 2022. (JOSH EDELSON/AFP via Getty Images)
He also explained he was not taking legal action for the money, but that he wanted to hold the company accountable for not giving him answers.
The fight is not yet finished, however, as Crawford claims Facebook is not cooperating with the judgment and has not paid out a dime.
Fox News Digital reached out to Facebook but did not immediately receive a response.